POLICY / 01GardenCraft: AI DesignerMobile application and related services

Privacy Policy

This Privacy Policy explains how information is collected, used, stored, disclosed, and protected when you access or use our mobile application, websites, features, artificial intelligence tools, and related services, collectively referred to as the "Service."

By accessing or using the Service, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

The information we collect depends on how you use the Service and which features you choose to access.

1.1 Images and User Content

When you use the garden design and image generation features, you may provide:

  • Photos taken with your device camera;
  • Images selected from your photo library;
  • Text prompts, descriptions, and design instructions;
  • Garden preferences, styles, layouts, and selected elements;
  • Generated images, edited images, and saved projects;
  • Feedback submitted about generated results.

Images and prompts may be transmitted to our servers or authorized service providers so that the requested image generation, editing, enhancement, or analysis can be completed.

Please avoid uploading images or information that you do not have the right to use, or that contain sensitive personal information about you or another person.

1.2 Device and Technical Information

We may automatically collect limited technical information, including:

  • Device model and operating system version;
  • App version and language settings;
  • Device or installation identifiers;
  • IP address and approximate region;
  • Network information;
  • App performance data;
  • Crash reports, error logs, and diagnostic information.

We use this information to operate the Service, identify technical problems, prevent abuse, and improve performance.

1.3 Usage Information

We may collect information about how you interact with the Service, such as:

  • Features and tools used;
  • Screens viewed;
  • Buttons or design options selected;
  • Generation requests and processing status;
  • Session duration;
  • Subscription status;
  • General interaction and performance data.

This information helps us understand how the Service is used and improve its functionality and user experience.

1.4 Purchase and Subscription Information

Subscriptions and in-app purchases are processed by Apple.

We may receive limited transaction information from Apple, such as:

  • Subscription product;
  • Subscription status;
  • Purchase or renewal date;
  • Trial eligibility;
  • Transaction identifier;
  • Expiration or cancellation status.

We do not directly collect or store your complete payment card number, bank account details, or Apple ID password.

2. Device Permissions

Certain features require access to device permissions.

Camera

Camera access allows you to photograph a garden, yard, balcony, indoor space, or other area for use with the design and image generation features.

Photo Library

Photo library access allows you to select existing images and save generated results to your device.

Notifications

Notification permission may be used to provide generation completion notices, service updates, reminders, or other relevant information.

Permissions are optional. You may change or withdraw permissions at any time through your device settings. Some features may not function properly without the relevant permission.

3. How We Use Information

We may use information for the following purposes:

  • To provide garden visualization and AI image generation features;
  • To process uploaded images, prompts, and design selections;
  • To generate, edit, save, and display requested content;
  • To manage subscriptions and verify access to paid features;
  • To provide customer support;
  • To maintain, troubleshoot, and improve the Service;
  • To measure performance and understand feature usage;
  • To detect fraud, misuse, security incidents, or prohibited activity;
  • To protect users, our rights, and the integrity of the Service;
  • To comply with legal obligations;
  • To communicate important service, security, or policy updates;
  • To send optional notifications or promotional communications where permitted and with any consent required by law.

4. Artificial Intelligence Processing

The Service uses artificial intelligence technologies to generate or modify visual content based on your uploaded images, prompts, preferences, and instructions.

To provide these features, your content may be processed by authorized AI infrastructure providers, cloud service providers, or other technical service providers.

Uploaded images and prompts are used to provide the generation or editing request initiated by you.

We do not use your private uploaded images or prompts to train generalized artificial intelligence models without clearly informing you and obtaining any consent required by applicable law.

AI-generated results may occasionally be inaccurate, incomplete, unrealistic, or different from your expectations. Generated designs are provided for creative visualization and inspiration purposes and should not be treated as professional architectural, engineering, landscaping, construction, safety, or horticultural advice.

5. How We Share Information

We may share information only when reasonably necessary for the purposes described in this Privacy Policy.

5.1 Service Providers

Information may be shared with service providers that assist with:

  • AI image processing and generation;
  • Cloud hosting and storage;
  • Data transmission;
  • Analytics;
  • Crash reporting and diagnostics;
  • Subscription management;
  • Customer support;
  • Fraud prevention and security.

These providers may process information only as necessary to perform services on our behalf and are required to provide appropriate protection for the information they process.

5.2 Apple Services

Apple may process information relating to downloads, purchases, subscriptions, device permissions, and platform services in accordance with Apple's own terms and privacy practices.

5.3 Legal and Safety Requirements

We may disclose information where reasonably necessary to:

  • Comply with applicable laws, regulations, legal processes, or government requests;
  • Enforce our terms and policies;
  • Investigate fraud, security incidents, or misuse;
  • Protect the rights, property, safety, and security of users or others;
  • Establish, exercise, or defend legal claims.

5.4 Business Transactions

Information may be transferred as part of a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction. Where required, users will be informed of material changes affecting their information.

6. Sale and Advertising

We do not sell personal information in exchange for money.

We do not share personal information for cross-context behavioral advertising or targeted advertising unless this practice is clearly disclosed and any choices required by applicable law are provided.

We may use aggregated or de-identified information that cannot reasonably be linked to an individual for analytics, research, service improvement, and business operations.

7. Legal Bases for Processing

Where applicable data protection laws require a legal basis, we process personal information based on one or more of the following:

  • Performance of a contract: to provide the features and services you request;
  • Consent: when you grant device permissions or agree to optional processing;
  • Legitimate interests: to maintain, secure, analyze, and improve the Service;
  • Legal obligations: to comply with applicable laws and lawful requests;
  • Protection of rights and safety: to prevent fraud, abuse, security threats, or unlawful activity.

You may withdraw consent at any time where processing is based on consent. Withdrawal does not affect processing that occurred before consent was withdrawn.

8. International Data Transfers

The Service and its service providers may operate in countries other than the country where you live.

As a result, information may be transferred to and processed in jurisdictions that may have different data protection laws. Where required, we use appropriate safeguards for international transfers, such as contractual protections or other legally recognized transfer mechanisms.

9. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

  • Request access to personal information;
  • Request correction of inaccurate information;
  • Request deletion of information;
  • Request a portable copy of information;
  • Restrict or object to certain processing;
  • Withdraw consent;
  • Opt out of certain sales, sharing, or targeted advertising;
  • Limit certain uses of sensitive personal information;
  • Appeal a decision regarding a privacy request;
  • Submit a complaint to a data protection authority.

California privacy laws may provide eligible residents with rights to know, delete, correct, opt out of certain selling or sharing, limit certain sensitive-data uses, and exercise those rights without unlawful discrimination.

To exercise a privacy right, contact us using the information in the "Contact Us" section. We may need to verify your request before completing it.

We will not discriminate against you for exercising an applicable privacy right.

10. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security, and users should take reasonable care when selecting and uploading content.

11. Third-Party Services and Links

The Service may contain links to or integrations with third-party websites, platforms, or services.

Third-party services operate under their own privacy policies and terms. We are not responsible for the privacy, security, or content practices of third parties that are not acting as our service providers.

You should review the privacy policies of any third-party services you choose to use.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to the Service, technology, legal requirements, or data practices.

When material changes are made, we may provide notice through the Service or by other appropriate means. The updated policy will become effective on the date stated at the top of the policy.

Your continued use of the Service after the effective date of an updated policy constitutes acknowledgment of the revised policy, where permitted by law.